Creating an account — Your account docs

Create your account

Go to Create your account.
Under Who is it for?, choose Just me or My organisation.
Enter Your name. For an organisation, also enter the Organisation name.
Enter your Email address (for an organisation, your Work email address).
Enter a Password of at least 12 characters. A few unrelated words make a strong one.
Choose Create account.

We send a six-digit code to your email address.

Enter the code under Code and choose Confirm email.

You are taken to Sign in, which says Your email is confirmed. Sign in to continue.

If the code does not arrive, check your junk folder, then choose Send the code again.

Passwords

A password must be 12 to 256 characters long. When you choose one, it is checked against passwords known to have leaked from other websites. If it is one of them, you see That password has appeared in a data breach elsewhere, so it is not safe to use. Choose another. Only a short, anonymous fragment of the password’s hash leaves our servers for that check, never the password.

To sign in without a password at all, add a passkey once you are in. See Passkeys.

If something goes wrong

What you see	What to do
The code is the six digits in the email.	Enter the six digits only, with no spaces.
Too many attempts. Wait a while and try again.	Several attempts came from your address in a short time. Wait, then try once more.
Enter a valid email address.	Check the address for a typing mistake.
No code arrives	Check your junk folder, then choose Send the code again.

If you already have an account for that address, creating another does not change it. Sign in instead, or reset your password.